Returns & Exchanges
At Anilas UK, we want you to be completely satisfied with your fashion purchase, which is why we offer a 28-day return window for all unworn items with original tags attached. If your new piece isn't the perfect fit or style, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags, labels, and hygiene seals remain intact and undamaged.
Ship the Parcel
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location across the UK.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or dispatch your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing